Curate and Control Your Online Reputation

Shakespeare, in Act 2 of his circa 1603 play Othello, said it best: Reputation, reputation, reputation. It is the original personal brand and one of the defining realities of our lives. For Solopreneur consultants and other self-employed professionals, reputation governs the number and quality of projects made available to us and therefore, reputation impacts our income and the kind of life we’re able to live. It pays, in more ways than one, to cultivate a peerless reputation and guard it vigorously.

In the internet age that is especially so, in both the personal and professional sectors. Mistakes and mischaracterizations made in digital formats are extremely difficult to dodge, ignore, deny, or correct. One’s online reputation is the ultimate flypaper. Take steps to ensure that what sticks to your name is all good.

Images

Along with Facebook, Twitter and YouTube, Instagram and Pinterest are the sites where images of you are most likely to be posted, by yourself and others. When cameras are around, meaning whenever anyone has a cell phone, which is about 24/7, make sure that your behavior represents you and your brand well.

There’s nothing wrong with being photographed in an obviously casual gathering. Just make sure that you (or others) are not in the midst of activities that could be misconstrued and reflect poorly on you sometime in the future. If you regularly appear in photos that you know or suspect will be posted to social media sites, counteract with a photo of your own that shows you at work, paid or volunteer. Balance your accounts, so to speak, and show that there is more to you than non-stop partying.

Content

Create and regularly post original content that makes you look smart, professional and successful. On your LinkedIn account, announce when you will attend a symposium, serve on a panel, teach a course or workshop and definitely broadcast the good news if you’ve recently earned a professional certification or advanced degree.

If you’ve presented a webinar, request the replay and turn it into a podcast for your website and YouTube. If you write a newsletter or blog, link it to your website and LinkedIn. If you’re on Twitter or Instagram, produce streams of high-quality feed and images that convey the competencies and values that you want to be known for.

Twitter, Instagram and Facebook can feature glimpses into your personal life as well and it could all be for the good, as long as you are strategic about what is revealed. Your volunteer work is always a safe bet. Training for a marathon or even a fun and casual volleyball or softball league would be excellent. Your parent’s wedding anniversary party would make another good personal aspect to include in your online narrative. Be aware that narrative is the operative word. Create the story that you want to be told, in a manner that makes you look wonderful.

Search

About every three months, search your name and your company name in engines such as Bing, Google and Yahoo and see what comes up in the first 50 listings. Are you happy with what you see? Try keywords related to your business along with your city and check your professional reach in a more profound way.

If you find that your business has been reviewed in a negative and inaccurate way, contact the reviewing site and request that the offending post be removed. If customers have offered criticism that just may be constructive, address the matter. Apologize and offer your side of the story. Make amends if possible. By doing so, you’ll add to your credibility and customer service reputation.

It’s been reported that 70% of U.S. employment recruiters have rejected potential job candidates when something about them that was considered unsavory appeared on social media. Solopreneurs should assume that prospective clients will do the same. Maintaining and monitoring your online reputation has never been more important.

Business Package Become A Casualty

Every holiday season, from late October through January, finding a reliable courier or shipping company can become a nightmare. Time sensitive packages are not always given top priority by the big courier services because of their high demand for deliveries during the holidays.

Businesses who rely on courier services throughout the year know the holiday season will become a problem for them due to the overwhelming of daily consumer shipments. Whether it’s a gift being delivered across the country or a medical lab needing sensitive packages transported a few miles away, all packages are treated the same. That means without proper care!. How many times have you seen “FRAGILE” on a package only to receive it smashed. It almost seems some courier services enjoy damaging packages. They think tossing it into the back of the truck is careful. Or rolling it like a bowling ball is fun. Well, not to the medical labs, dental offices, hospitals or other businesses that hope their package is treated with care.

Unlike a consumer who can pre-schedule their package to be delivered, many businesses do not have that luxury. Flexible delivery dates are not part of the business world. Too often a special delivery package needs to be sent within a few miles. It could be within a 100 mile radius or just a 10 mile distance. No matter how far, the package needs to get there NOW.

Don’t wait for your packages to have these issues with your existing courier service during the holiday season. One reason why this happens is they hire temporary drivers and those drivers might not be familiar with the area. And more than likely, they are paid by the hour, so what’s another hour or two on the road to them it’s more money! Managing time-sensitive packages like medical supplies, medial lab tests, or legal documents can get lost easily during this busy season. Local same day courier services are small enough yet large enough to give you the personal care for all same day deliveries.

Isn’t it be time you find a local courier service that is reliable and doesn’t hire temporary drivers? If your business has packages that need to be delivered within 100 miles, ask your business friends on who they use for their deliveries and if they are satisfied. Be sure they have a solid reputation with medical labs, hospitals, pharmacies, dental labs and other businesses that require sensitive packages to be delivered on-time. Many businesses require same day delivery!

Nonprofit, Civic and Church Leaders Can Help Us Heal

There is real human suffering happening in our country and around the world, but we all have to step up to help because here’s the reality, we’re all in this thing called life–together. No one is better than anyone else. And, as the adage goes, “There but for the grace of God go I.”

Is it just me, or are you tired of the relentless stream of neurosis, disrespect, screaming and shouting that is dividing us on almost any and every level? If there’s an idea or statement made, there seems like there’s going to be someone out there who will take on the issue and as quickly as you can snap your fingers, there’s debate, particularly on social media. Often, these “debates” devolve into online name-calling, trolling, and utter disrespect. I have seen several conversations shut down in nonprofit and church social media groups, which is ridiculous when you think about it, because if people can’t have substantive and productive debates and discussions in these areas, where can they discuss critical social issues?

Here’s my message: We’re better than this.

I believe that nonprofit, civic and religious leaders can play a part in elevating the civil discourse.

Social networking has been great because, in practical ways, it has broken down borders. Connecting with people around the world is easy. For many organizations and groups, social media has brought down marketing and advertising costs considerably, raised awareness and leveraged resources.

But, I think that as we’ve become more “connected,” there’s incredible division. Divisiveness has got to stop.

Church, civic and nonprofit leaders can help our communities heal.

Do you remember the Golden Rule?

The Golden Rule was simple, and I think leaders should remember it each morning as they head to work and ask that their teams adhere to its tenets.

The Golden Rule has a religious origin. It came from the words that Jesus said in the “Sermon on the Mount.” The principles became religious teachings incorporated into the Bible.

Matthew 7:12: “So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets.”

Those words are so simple–treat others as you would like to be treated.

I think our society is in a precarious place. We are not listening to each other. We are shouting and screaming past each other. We are ignoring each other.

And, here’s the bigger thing for me–many of us are expecting attention and the world to hear us, and we are not giving others the same respect.

This has got to stop.

I think nonprofit, civic and church leaders are in a unique position. Often, because of their position in communities, they are leaders.

Writing For Professionals

Having a great resume is the first step to landing that ideal job. Resume writing can be the most stressful part of the job search. But it is also the most effective way to share your experience and qualifications. The purpose of your resume is to create enough interest that the employer will want to see you for a more in-depth face to face interview. Those resumes receiving the most attention are structured with the following components:

Value Proposition Statement

This section should state to the employer the immediate value you will bring to their organization. If you are a business development professional with successful experience working with companies in the medical industry you should have this listed in this section. An example of this statement would be “an experienced business development professional with established existing relationships in place with key regional medical equipment companies. These established relationships will allow me to gain immediate access to key decision makers early within the sales cycle”. The value proposition statement allows the employer to visualize you in this position and as an immediate contributor to their organization.

Keywords In Resume Writing

Effective resume writing should be done in a way that allows you to stand out from the crowd. One of the most effective ways to do this is to make sure you use the appropriate keyword (s) for the job posting. So we know that most companies are using parsing software in reviewing resumes. This software is designed to filter for keywords from the resumes they receive. This software will look through resumes for these keywords.

So simply put keywords are those words that easily describes the position you are applying for. In the example above the position is business development professional. So what words immediately come to mind with this position? Correct, business development. Therefore you will want the keywords to be the words business development. To tell your story you should use these keywords in a natural story telling manner.

Highlight Your Experience

Many professionals have a wealth of valuable relevant experience to share. The key is how much of this experience should you share on your resume? Resumes are parsed and if selected will be reviewed by the employer for about 20 seconds or less. In resume writing it is totally acceptable to construct a 2-3 page resume if you are applying for an executive level position. All other positions 1-2 pages are common. Remember most employers know that the average job seeker has three plus jobs in their career. The length of the resume is not as important as the use of keywords and highlighting your relevant experience and qualifications. The only experience you should highlight are those experiences that apply to the job. As mentioned above you should naturally tell your story using keyword and relevant job experience.

Having a great resume is easily accomplished and doesn’t require fancy words, design or layout. There are many free resume writing templates on the internet that can help you with layout etc. Because this document is so important in getting you closer to your new job we encourage you to devote the necessary time to get it right. Most importantly before you send your resume to a perspective employer you should have a trusted person review it and provide feedback. Be sure to use spellcheck and look for grammatical errors etc. Remember you only get one chance to make a great first impression.

Resume Writing Made Affordable

Many professionals choose to write their resumes and with tremendous results. But if you feel the need to use a professional service know that these companies and professionals fees range in price from $300-$1500 based on the required technical copy writing skills. In other words if you are applying for an IT or Medical position you would want a resume writer with that level of experience to write impact copy or content on your behalf.

You are now closer to securing that position that most fits your skills and qualifications. Wishing you the very best

We hope this article clarifies some of the confusion in the use of keywords and value proposition statements. Resumes are designed to gain the attention of the prospective employer. Take some time in listing your qualifications and skills. With this article you are now equipped to tell a great story about your qualifications and experiences.

All Important of Business Card

Graphic Design for Small Businesses and organizations isn’t only offering a product or service and having cash in on it. Once you start a small business, there are several features, which have to have a personal and professional focus. One of those is promoting your brand. There are a few things too, which form the foundation of promoting and one of those is the business card. The principle function of promoting is to attract the target market. When accomplished in the correct way, it can yield wonderful results. Marketing experts and graphic designers, who specialize in graphic design for small businesses, have the knowledge and experience to attract your specific client or buyer through distinct marketing and promotional tactics. A business card (or minute card) should have every piece of information essential for someone to interact and conduct business with your company or organization. There are many styles of cards, and in fact, it is necessary to decide on the appropriate style for your firm. This is why hiring a professional whom specializes in graphic design for small businesses is so important.

The product or service themselves won’t always draw in buyers or clients when shown to individuals in a prepared way. To get to the customers who will use, buy or interact with your company, one of several methods used in promoting is choosing the right business card. A card with the very best graphics, typography and layout that connect emotionally with your perspective client is the key. Every single color and color combination possesses its own meaning. There are many benefits and consequences to the use of color when contemplating the feelings and emotions of the people you’re trying to attract. Which means, a hues participation in the overall design is an essential part in selecting the most appropriate appearance of your business card. Imagine if the colors (or hues) used in your card were actually repelling your target audience you are trying to attract.

The visuals that happen to be loved by people of a distinct audience change by age and gender as well. An example is flowers; if your business makes products that are devoted to girls, then introducing flowers as visual elements (graphics) of your card will most likely attract more buyers. If though, your target is a more mature female audience, the use of flowers could be conceived as contrived and repulse your buyers. Selecting the most appropriate graphics for the business card is about the mindset of the buyer and not the business owner. Let me repeat that so you truly get it. The look, feel and emotions tied to your business card are about the buyer, not you, the business owner. If your buyer connects a personal emotion with the artwork, or possibly a design and style, employed in the card, then almost absolutely that buyer will choose the firm utilizing that artwork, design or style. For this reason alone, it is very important to work with a professional that knows and understands graphic design for small businesses.

Why have a business card in the hands of everyone that works for you? A nicely manufactured card affirms the level professionalism regarding the organization. You need a business card that is designed well with accessibility to information for your customers to make contact with you. It must be styled to create a personal connection with the buyer as well. Your reputation is riding on your business card. The primary function of your business card is to get clients to call you. Your logo should be prominent to let people know who you are the minute they see your card. After this, your business card should clearly provide methods for the client to contact you. This can be a website, a smart phone or email but it is highly recommended to have all three. A marketing expert or graphic designer whom specializes in graphic design for small businesses can help point you in the right direction for the content for your particular niche or market. Business cards with the proper visuals, content and style can help you do this. Are you ready to secure a professionally designed business card right now?

Mentoring That Leaves an Indelible Imprint on Your Soul

Learning from books feeds our brains. Experience builds skills and expertise. Effective coaching shapes and drives the way we work and see the world. And then there is that wonderful, elusive sort of mentoring that leaves an indelible imprint on the soul. Here are the stories of two people who have provided me with the sort of coaching that leaves an indelible imprint on the soul, and a powerful impact on my life.

Maggie
Maggie was a tiny fireball, a real force of nature. She started a national movement after she retired from the Presbyterian Church, which she called forced termination from employment due to age. A number of us lived in shared housing with her in Philadelphia, and often worked with her on different projects. A savvy optimist with no rose-colored glasses, she would often say: “When you’re working on something important, you never let roadblocks deter you from your goal. If there’s a rock in the road, move it, go around it, or over it. And, if nothing else works, then tunnel under it.” And she did. In her old age, she was elected to the National Giraffe Heroes Project for sticking neck out, a commendation which was always a badge of honor for her.

Maggie led by example, demonstrating a model of passion, persistence and power. Whenever she would meet people after speaking engagements or workshops, she would ask them about what they were doing, show them why their work was important, and encourage them. People would walk away from those conversations excited and empowered, because Maggie had validated them, and told them their work had impact and value. She was very supportive to people working to make a positive difference in the world – and a well-researched, dramatic critic of those she found to be creating harm. When she died, a major national newspaper wrote that Maggie had no children. The newspaper was corrected by her friend and foundation executive who said “Maggie had thousands of children she nurtured over the years, spread across the country and the world.”

Michael
Michael is a retired publishing executive who has built many large publishing businesses over the years. An extremely successful businessman, he is surprisingly humble and self-deprecating about his many achievements. Even when he has been quite busy, Michael has always found the time to focus on his friends and colleagues with undivided attention. In talking with him, you feel like he has all the time in the world for you. He listens in such a way that, when he responds to you, it is with a very deep level of understanding.

Gentle with his suggestions and advice, Michael would share about strategies he had used that were successful without saying “you should do it this way.” He lets you figure out the connection between the strategies he used to successfully surmount challenges, and your own situation. When he suggests something, it is with grace and tact. Michael often says, “well, I’m sure you’ve already thought of this, and I was thinking… ” He would go on to describe an idea or solution that you hadn’t considered at all.

Michael has also been tireless in his giving to those in need, serving on many boards, and becoming involved in supporting and funding a wide range of community economic development projects. Some of our most well-known social enterprise and economic development nonprofits have grown under his tutelage. Almost always, he leverages both his volunteering and his philanthropy by involving others, and he’s engaged an untold number over the years. By doing so, he has shown many people new and exciting ways to make a difference in the world while building his base of support for those causes most dear to his heart.

Why This is Coaching That Leaves an Indelible Imprint on the Soul
Over the years, these two coaches became dear friends, and part of my “family of choice,” as Maggie so aptly termed it. Michael and I still talk on a regular basis, now more as peers who share about our lives, our work, our spiritual practice and those causes that are our passions. And though she is long gone, Maggie’s legacy can still be seen everywhere, and I often consider what she might say about an issue I find challenging. Modelling skills and strategies helpful to my professional development, they served as powerful coaches and examples. They have demonstrated purposeful and value-driven lives. Lives that make a difference in the world. And they have left an indelible imprint on my soul.

Win the Interview

Some people think that preparing for a job interview is fairly simple. Once you get the call to come in for one you essentially have the job unless you blow the interview. This is not to disrespect Walmart or McDonald’s but unless you are applying for a company like that, the interview process is not easy at all. In fact, getting the interview more times than not is easier than the actual interview itself. This pillar post is going to be for my viewers that are looking for a full-time job and hopefully it’s a highly looked at company.

The first step is having a great resume. There are plenty of good examples on the internet for samples but those are also mixed in with bad ones. Some keys things that you want in your resume are; having as many numbers as possible. It’s much more eye opening for an employer to see you raised over $10,000 in revenue during your 8 week internship than saying you raised a lot of money. Another thing is to make sure the formatting is done correctly. Make sure that everything lines up nicely and that you stay consistent on your word usage such as tenses. Also make sure to use a different starting word for the description of your prior positions. Then there are the more basic things such as make sure there are no spelling or grammar mistakes because that can instantly lose you an interview chance. LinkedIn is similar to your resume but where your resume should only include your most important and relevant things since it should only be a single full page, your LinkedIn page should include everything you’ve done. It should be a page that an employer can visit and see where you went to school, what you did there, how you did there, strengths, weaknesses, and any jobs you had up to this point.

Now if a company has asked you to come in for an interview, this is where you start researching that company. Everyone has many strengths and weaknesses, but this is where you need to see the companies values and what not and tie your best strengths to those values. It’s also where if you have a weakness of time management and their biggest thing is to have great time management, that’s a weakness you shouldn’t bring up. This next part isn’t always possible but now a days companies will let you know who you are interviewing with or it is the HR recruiter who told you that you have an interview. This is where you should look up the interviewer on LinkedIn, connect with them and learn some things about them. That way you can ask them questions more directed at them at the end of the interview. You should also ask your recruiter what specific position you are interviewing for so that you can plan accordingly for that one. Now it’s time for the dress code during an interview. Almost every job will want you to come in dressed business professional.

Even if they don’t say it, a common saying in business is that it is better to be overdressed than under dressed. For those who don’t know, business professional is a suit collared button down shirt with a suit jacket that matches the dress pants and a tie. I understand you might not already have a suit or that you don’t have the money to buy one. Some companies might understand and in that case you can just come in business casual which is business professional but without the suit jacket. If the company insists you be business professional which is understandable as you might need a suit during your job, such as if you’re visiting a client or on a company dinner. Then a possible substitute is to get one from Goodwill as they usually have an okay selection of them and can actually still be in pretty good condition. This is of course like a flat tire where it should only last you until you have the money to replace it with a real suit.

Now before the interview you should know exactly where the interview is happening at and any more specifics like if it’s in a specific room. If you are supposed to arrive at 10:00AM, leave so that you get there anytime from 8:00AM – 9:00AM. This will leave you plenty of time in case you get stuck in traffic, lost, or need to stop for something. The great part about getting there early is that you can continue to practice for the interview. One way of practicing is by looking up common asked interview questions so that you can be more confident going into the interview.

Now during the interview you’re going to want to shake every persons hand in the room whether there are two people or twenty. With the handshake make sure to have a firm grasp and go directly in, not from an upper angle or lower angle. Seems petty but some people think if you are coming in for the handshake from an upper angle, it’s you trying to show dominance. When shaking hands make sure to look the person in the eyes and introduce yourself. Then when you begin your interview make sure to calm yourself down. This will help you not to ramble on answers and or forget answers. If the interviewer asks a tough question, you don’t have to respond right away. Ask them if you can take a second to think about the answer. Most interviewers will like that you are willing to think first instead of going right into the answer. After the interview, the interviewer will ask if you have any questions. NEVER SAY NO! That can ruin your entire interview because most interviewers are waiting for questions and asking none can leave them with a bad taste in their mouth. Make sure to have 2-3 pre-planned questions and then try to think of 2-3 questions during the interview. That way you can easily ask three or four questions. After you’re done with questions make sure to shake everyone’s hand again and thank them for their time. If you do all of these things correctly, there shouldn’t be a single employer who won’t hire you.

Strategic Process for Site Planning

Real estate site selection can be a complex web of evaluating store attributes within a potential store trade area. The process utilizes both a science and an art to the overall selection process combining a number of factors that weigh on the viability of the location. Complicating the process is that each location has its own special attributes, which makes site selection more directional in nature as opposed to a cookie-cutter process. That being said, here are some key attributes that should be considered in the overall evaluation:

Traffic Counts – While these are clearly site specific (think of the difference between a rural site and an urban site), analyzing the traffic counts will help offer a predictability of volume. The key is to understand what the potential traffic patterns are for the site before one can look solely at traffic counts. If a road carries a number of cars, but that road does not feed well into the site, the traffic counts may be misinterpreted. Understand the natural flow into the site before assessing the traffic counts. One way to gain some perspective on how traffic counts mirror volumes is to compare existing site volumes with their traffic counts. Many operators jump right into new site selection without looking back at existing sites and creating a model based on their geographic areas. This may give you a more reliable predictive model for your future sites.

Population Counts – Population count is the next logical indicator for your location. Not only do you want to look at the population count as it stands today – and is it enough to support a site – but also how has it been trending. Positive growth indicates a viable marketplace while negative trends may raise a red flag. In addition, gaining a better understanding of the ethnicity and socioeconomic trends in the trade area will offer a better snapshot into the merchandising mix that should be presented at the site.

Seasonality & Geographic Nuances – Determining whether the site is seasonal or not should factor into your analysis. Operators shouldn’t necessarily shy away from seasonal type stores but rather not be surprised by them after they open. Closely related to seasonality would be a trade area driver – i.e., a mall or theme park – that may positively or negatively impact your store’s performance. Monitoring these outside forces will tighten up your model. In addition, look for the non-seasonal enhancements or barriers to your site. A river that bisects your trade area, for instance, will effectively cut your traffic to the store no matter how close in proximity the homes are. Even certain companies can impact your site. A large manufacturing facility that releases a number of employees at the same time can cause bottlenecks in the traffic flow that will cause potential customers to avoid the area at these peak times.

Visibility – This may be more anecdotal than the other attributes but should still be a consideration. Judging whether the site is easily viewed from afar as opposed to a site that is hidden by overgrown trees should be a factor. Driving the site from all four directions allows for the owner to gain the perspective of potential customers as they approach the location. Other considerations would include that speed of the traffic as it approaches the potential site. If the traffic flow is traveling at too great a speed or drivers are distracted due to complicated traffic patterns, the opportunity to notice your location is diminished.

Competitors – Obviously, understanding the competition within the trading area is critical. I would approach this competitive evaluation in a three-fold fashion: a) gasoline, b) convenience store, and c) quick-service restaurants. Look at the competitive landscape in degrees of competition – meaning, some competition has greater negative impact than other competition. Ranking your competition based on this impact for all three categories will paint a more holistic overview. Keep in mind, that some competitors may impact only the gasoline while others may have a greater impact on convenience product sales. With the c-store industry creeping further and further into food-service, mapping the quick service restaurants in the trade area will give you a better indication of the viability of your food-service operation.

Location – Location, location, location. There are many factors that come into play when picking the best location. Is it a premier corner? What day part side of the street is the site? Is there easy ingress and egress in and out of the location? Are there divided highways in front of the location that make access more difficult? Is this an inside lot location and not even a corner? What is the length of the property frontage? There is a myriad of considerations for the actual site location that need to be evaluated in the context of the other attributes.

Let’s face it; there are a number of variables that come into play. While one cannot be certain that accurately depicting all of these attributes into a real estate site evaluation model can guarantee success, it will at least put you in a better risk aversion position. That is the science of it.

I have been around the block long enough to know that some stores simply defy their science and just work. The art of site selection is far harder to quantify than the science. While those stores are the anomaly, evaluating new locations by putting their attributes through the litmus test above, helps minimize the downside risk of opening an under performing location.

Why to Choose a Lead Generation Service?

Lead generation is a critical component of online sales and a proven strategy for an organization’s profitability.

Firms generate around 60% of more sales with the process of online lead generation than traditional methods of marketing.

A reputed service provider offers a wide range of online marketing services, including search engine optimization, paid search, email marketing, social media, telemarketing and traditional mailing. There are three main parameters to consider while planning an online sales strategy for an organization.

Tracking

Tracking the performance of a lead is essential to map its progress towards making a sale. After the initial contact with a potential lead, service providers track its performance in order to instigate to turn it into a buyer and help in achieving the sales target of an organization.

Outsourcing firms empower entrepreneurs to track a lead’s behavior, for instance, how likely they are to buy from an enterprise or what kind of response do they give to sales professionals during follow-ups. Service providers increase the chances of making a sale by mailing or calling the leads just when they need it.

Reporting

Enterprises that want to outsource an online marketing service rather than doing it in-house, can take the help of service providers. These vendors do a proper analysis and provide reports of the progress of a marketing or sales campaign to an organization. This helps in exploring the strengths and improvement areas of engaging prospective customers online.

Help & Support

Organizations strive to make productive sales. By implementing effective marketing techniques entrepreneurs can do so efficiently. With a quality sales mechanism, service providers bring new customers on-board, while entrepreneurs focus on serving existing customers better.

Some of the popular ways of generating leads today are via:

  1. Banner Ads
  2. Pay-per-Click (PPC) campaigns
  3. Viral videos

Out of all, although PPC ads might generate immediate results, though, organizations need to spend continuous money on this to fetch desired results. Apart from the ongoing expenses, the quality of leads generated from PPC tends to be lower than those generated from other organic channels.

There are plenty of people who want to buy what enterprises are selling. The problem is finding those customers and letting them know about the service offerings of an enterprise.

A good marketing service helps an entrepreneur to connect with its potential customers in order to make maximum sales. Most marketers target people who are already thinking of buying a product or a service. This is done by using online research and marketing techniques.

Being one of the most popular ways of online marketing, lead generation enables businesses to:

  • Regulate pricing on a per lead basis
  • Select the product or service entrepreneurs wish to offer to its prospects
  • Choose the geographical area which interests an organization
  • Control the number of leads an organization wants to receive per month (it helps in budgeting)

Best Expense Management Solution By Thinking Outside The Box

This is how not to handle expense management in your business. Whilst a substantial part of managing expenses can be compartmentalized into how people make claims, and how those claims are processed, there are times when you’d benefit from thinking outside the box.

To illustrate the point, I’m going to look at telephones, the way your business uses them, and the way changing that can be part of an expense management strategy. Many years ago, in another life, I asked a senior manager how much he spent on line rental and calls for the fax machines in his business. He didn’t know, and asked his secretary to being in the relevant invoices.

She appeared carrying two large ring binders. Looking at them, he asked her for just the fax machine invoices. She pointed at the binders. “Those are the fax machine invoices,” she said.

He had no idea at the scale of the costs involved, and we immediately set about reducing them. And there’s the lesson: Show me any cost you’re not controlling, and I’ll show you an unnecessary expense.

Of course, fax machines are consigned to history with quill pens and carbon paper, but let’s stick with telephones; we still use those. Here are some areas in which you might be spending too much for mobiles, (and here’s the important part) without being aware of it.

1. Data roaming: Set up a company policy that it should be turned off except for short periods to allow emails to be delivered or sent, rather than being on 24/7. Data roaming charges can be high, and can mount significantly if you have a large number of employees travelling

2. Use one company: Don’t have a series of providers. Restricting services to just one allows you to negotiate better deals for new handsets and connectivity

3. Go for VOIP: For office phones there are lots of ways to use the internet to make calls, giving the traditional desktop phone a new lease of life. VOIP stands for Voice Over Internet Protocol, and means there’s no need to have a traditional phone contract, so long as you have good broadband connectivity. Providers of phone systems like this will usually deal with you on a rolling monthly contract, and their systems are extremely, so you can add or subtract handsets almost at will.

4. Be careful with perks. If employees are able to use company phones for personal use (and we’re back to mobiles here), then that permission should be restricted. OK, make short personal calls, but talking for hours to an aunt in Australia, or streaming a box set to a hotel room in Berlin could soon set you back a considerable – and unwelcome – amount.

5. Don’t leave legacies. When an employee leaves the company, make sure to cancel or transfer their part of the phone number, and don’t toss the handset into the back of a drawer. Re-use it, or send it for recycling _ once you’ve cleared any company data from it.

More than just number reduction

Consider the benefits that come alongside mobile phone use, and blurring the distinction between company and private life. When you’ve automated your expenses by implementing a solution based on business expense management software using an app, everyone’s going to need a phone so they can use your system.

Allowing an employee to make personal calls, to that agreed cost limit, might have a payback in loyalty. It might mean they’re more amenable to taking a work-related call out of hours, as part of a bit of give and take – but make sure that you track the benefit so that all the necessary tax is paid. There’s no future in saving money by cheating the taxman.

Applying this kind of thinking to all aspects of your business can make a significant difference to your bottom line, and be a useful ally to your business expense management software.